How Do You Log into Your DJI Account

dji error account not logged in (Explained)

If you are experiencing an issue logging in to your Dji account, please check the following: 

– Make sure you have entered your username and password correctly. 

– Make sure that you are using the latest version of the Dji app. 

If you still experience issues logging in, please contact customer service at 866-944-2642 or support@dji.com for further assistance.

How Do You Log into Your DJI Account?

1. Open the DJI app on your phone or device. 

2. Select My Account from the main menu. 

3. Click on the Profile button under My Account. 

4. Click on the Login button next to your username to sign in to your DJI account. 

5. Enter your email address and password, and click on the Sign In button to complete the login process.

How Do I Activate My DJI Account?

If you are not already a DJI customer, you will first need to create an account. Once you have created your account, you will need to activate your DJI account. Activation can be done in a few different ways: 

-By visiting djidexchange.com and inputting your registration information 

-By calling 1-855-431-DJI (1-855-431-3847) and providing your registration information 

-Via the DJI Go app on your iPhone or Android device.

How Do I Clear Cache On DJI?

1. Open the DJI GO app and tap on the three lines in the top left corner.

2. Tap on Settings.

3. Tap on Privacy & Security.

4. Tap on Clear Cache.

Is It Ok to Clear Cached Data on DJI?

Clearing cached data on DJI can improve your drone’s performance. Clearing cached data can free up space on your drone’s memory card and speed up the loading of pictures and videos taken by your drone.

However, clearing cached data may also delete important flight logs and settings that you may have customized. Before clearing cached data, make sure that you are logged in to your DJI account and that all of your files are backed up.

What Does Cache Mean on Drone?

A cache is a system on drones that helps the aircraft maintain its orientation in flight. It uses a set of Global Positioning System (GPS) receivers to keep track of your drone’s location and altitude, even if you lose signal from some or all of your other sensors. This helps keep your drone flying in a straight line, so it doesn’t get lost or crash into something.

Do I Need A DJI Account?

DJI is a popular name in the world of drones. This Chinese company manufactures some of the best drones on the market and is known for its ease of use, reliability, and overall quality. If you’re interested in using a DJI drone for your photography or videography needs, you’ll likely need to create an account with the company.

Creating an account allows you to manage your account settings, receive support, and view your drone’s flight logs. Without an account, you won’t be able to access many features or flights on your DJI drone

Where Do I Find My DJI Account Number?

If you are having trouble logging in to your DJI account, you may need to find your account number. You can find your account number on the Account Overview page on the DJI website. Simply enter your email address and you will be directed to the account overview page where you can find your account number.

How Do I Change My DJI Email?

Step 1: Login to your DJI account and click the “My Account” link in the top right corner of the homepage.

Step 2: Click the “Email Settings” link on the left side of the My Account page.

Step 3: Enter your email address in the “Email” field and click “Update Email Address.”

Step 4: Enter your password in the “Password” field and click “Update Password.”

Step 5: Click the “Close” button to return to the My Account page.

Why Did My DJI Account Become Unavailable?

You may have lost your account or had it cancelled. If you have not used your DJI drone for a period of six months, DJI may temporarily suspend or cancel your account to protect resources. To reactivate your account, you will need to provide proof of purchase and proof of identity.

How Do I Delete My DJI Account?

To delete your DJI account, follow these simple steps: 

1. Log in to your DJI account. 

2. Click the gear icon in the top right corner of the screen. 

3. Select Account Settings. 

4. Click the settings icon next to your name at the top of the screen. 

5. Under “General Settings,” click Delete Account.

Can I Fly A DJI Drone Without an Account?

It can be difficult to determine whether or not a DJI drone requires an account in order to fly it. In general, DJI drones are designed for users who are already familiar with flying drones and have some experience with using a controller. However, if you do not have an account or use another brand of drone, you may be able to fly a DJI drone without one.

– First, check the instruction booklet that came with your DJI drone. Some models require an account in order to access certain features, such as live streaming or taking photos and videos. If your model does not require an account, you can try following these steps:

– Enable Wi-Fi on your device and connect to the same network as your DJI drone. Open the DJI GO app and sign in using your existing account information. Tap the three lines in the top left corner of the screen (if present). Under “Settings > Privacy & Security > Enable Multi-user Mode” (or similar), tap “On” (or similar). Tap “Camera” on the main screen of your DJI GO app. Under “Camera Settings” (or similar), tap “Authorization”. If you are using a DJI drone for the first time, you will need to enter your registration code. If you have an account with DJI, you will be asked to login.

How Do I Contact DJI Support?

Step 1: Navigate to DJI’s Support Site 

Step 2: Enter Your Product’s Model Number 

Step 3: Select Your Country 

Step 4: Review the Guide to Obtaining Assistance 

Step 5: Submit a Support Request